Terms of Service
Last Updated: November 5, 2025
Welcome to Elevva (“we,” “our,” “us”). By accessing or using our website and administrative support services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our site or engaging our services.
If you do not agree with these Terms, please do not use our website or services.
1. Overview of Services
Elevva provides Executive Administrative Assistant services designed to support individuals, executives, and organizations through professional, confidential, and efficient administrative solutions.
Our services may include — but are not limited to — scheduling, communication support, data organization, document preparation, and coordination tasks as agreed upon with each client.
2. Client Responsibilities
Clients agree to:
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Provide accurate and up-to-date information necessary for service performance;
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Communicate clearly regarding expectations, deliverables, and deadlines;
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Maintain a respectful and professional relationship throughout the engagement.
Clients are responsible for ensuring that any materials or data shared with Elevva are lawfully obtained and do not infringe upon the rights of others.
3. Confidentiality and Data Protection
Confidentiality is a core value at Elevva. All information shared during the course of our services will be handled according to our Privacy Policy and any signed Non-Disclosure Agreement (NDA).
We will not disclose client information without consent, except when required by law or when disclosure is necessary to prevent imminent physical harm.
4. Payment and Billing
Payment terms, rates, and billing frequency will be outlined in the service agreement or proposal provided to each client.
Invoices are due as stated on the invoice or contract. Failure to make timely payments may result in suspension or termination of services.
All fees are non-refundable unless otherwise specified in writing.
5. Service Availability
While Elevva strives to provide uninterrupted and high-quality services, we do not guarantee continuous availability.
We are not responsible for delays or interruptions caused by factors beyond our control, including internet outages, third-party platform issues, or force majeure events.
6. Intellectual Property
All materials, templates, and tools developed by Elevva remain our intellectual property unless explicitly transferred in writing.
Clients retain ownership of their proprietary materials shared during the engagement.
You may not reproduce, distribute, or reuse Elevva materials or branded assets without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Elevva shall not be held liable for:
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Any indirect, incidental, or consequential damages arising from the use or inability to use our services;
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Any loss of data, revenue, or business opportunities;
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Errors or delays caused by client-provided information or third-party systems.
Our total liability shall not exceed the amount paid by the client for the specific service rendered.
8. Termination
Either party may terminate the service relationship with reasonable written notice, as specified in the client agreement.
Upon termination, all confidential information will be securely deleted or returned, and outstanding invoices will become immediately due.
9. Third-Party Links and Tools
Our website or services may include links or integrations with third-party tools (e.g., scheduling software or communication platforms).
Elevva is not responsible for the privacy practices, availability, or accuracy of content provided by these third parties.
Use of third-party tools is subject to their own terms and privacy policies.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.
Any disputes will be resolved through good-faith negotiation and, if necessary, binding arbitration or a court of competent jurisdiction located in the same state.
11. Modifications
Elevva may update these Terms periodically to reflect changes in services, operations, or legal obligations.
The “Last Updated” date at the top of this page will always indicate the most recent version.
Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Elevva – Executive Administrative Services
🌐 Website: www.elevvallc.com
By using Elevva’s website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service.